Racing Australia
SystemS Status Updates

 

Racing Australia develops and hosts a diverse range of IT Business Systems and IT Infrastructure for the Thoroughbred Racing Industry across Australia.



This includes:

 

Single National System
StableAssist website
JockeyAssist website
Stud Book website
MyHorseRacing website
Racing Australia website
Racing Jobs website
TOR website
EGRC website

 

Racing Australia maintains and regularly tests robust Systems Recovery (Secondary IT Systems and Infrastructure) as well Business Continuity (Secondary locations for our offices).

Maintaining, enhancing and testing Racing Australia’s Systems Recovery and Business Continuity requires planned (scheduled) outages. 

Additionally from time to time unplanned (unscheduled) outages occur.

Racing Australia’s Service Standard Monthly Reports available provide monthly reporting on the availability of Racing Australia’s IT Systems and IT Infrastructure. 

This Systems Status site is independent of Racing Australia IT Systems and Infrastructure and in the event of a major outage will continue to be updated.

Planned outages

Planned Maintenance - Monday 22nd December 2025

There will be an impact to myhorseracing.horse with an expected outage from 5pm to 5.15pm There will be an impact to Stable Returns, ROR with an expected outage from 7pm to 7.45pm There will be an impact to data.racingaustralia.horse with an expected outage from 7pm to 7.45pm

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Planned Maintenance - Monday 15th December 2025

There will be an impact to myhorseracing.horse with an expected outage from 5pm to 5.05pm There will be an impact to Bonus with an expected outage from 7.30pm to 8pm

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Planned Maintenance - Monday 8th December 2025

There will be an impact to ServerApps, stakesVIC, Reports, ASB, ROR, Stable Returns with an outage expected from 7.30pm to 8.30pm AEDT There will be an impact to myhorseracing.horse with an outage expected from 7.30pm to 8pm AEDT There will be an impact to data.racingaustralia.horse with an outage expected from 7.30pm to 8pm AEDT

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Planned Maintenance - Monday 24th November 2025

There will be an impact to Stewards with an expected outage from 5pm to 6pm There will be an impact to Online Print Package, RMM with an expected outage from 7pm to 8pm There will be an impact to racingaustralia.horse with a partial outage to interactive form from 7pm to 8pm There will be an […]

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Planned Maintenance - Monday 17th November 2025

There will be an impact to Colours, Reports, User Reg, Licensing modules with an expected outage from 7pm to 8pm There will be an impact to myhorseracing.horse with an expected outage from 5pm to 5.05pm

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Planned Maintenance - Thursday 13th November 2025

Please be advised that the following Racing Australia services might experience a brief outage tonight, Thursday, 13 November between 9:30pm - 11pm AEDT due to planned Maintenance. www.racingaustralia.horse , www.myhorseracing.horse , www.studbook.org.au and the Single National System (Including StableAssist).

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unplanned outages

Software Deployment Issue triggering SMS notifications
30/07/24 3:45 PM

As part of the ongoing maintenance and enhancement of the Single National System, Racing Australia deployed a number of updates at 7.30pm AEST on Monday 29 July 2024 one of which related to the Racing Queensland Owners Acceptance SMS template.  Whilst the change to the template had passed testing, an error arose which resulted in […]

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Network Outage
4/08/21 1:10 PM

Racing Australia's telecommunications provider is currently experiencing a Network Outage impacting Racing Australia and other clients. As a result the Racing Australia website and Single National System are currently unavailable. We are working to resolve the issue as quickly as possible.

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Network Outage
31/08/20 9:22 AM

Racing Australia's telecommunications provider is currently experiencing a Network Outage impacting Racing Australia and other clients. As a result the Racing Australia website and Single National System are currently unavailable. We are working to resolve the issue as quickly as possible.

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Resolved - Unplanned Interruptions to Phones Services 250319
25/03/19 1:10 PM

Issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue have now been resolved. Our main phone services have been diverted off backup services to normal services. Racing Australia is now working with our phone network provider to review the original cause and any implement any learning's. […]

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Update - Unplanned Interruptions to Phones Services 250319
25/03/19 11:24 AM

Racing Australia is continuing experience issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue. Our main phone services continue to be diverted to backup services. Racing Australia Service Centre Email: customerservice@racingaustralia.horse Owners & Breeders Services (Australian Stud Book & Registrar of Racehorses) Email: registration@racingaustralia.horse Licensing - […]

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Unplanned Interruptions to Phones Services 230319 - 250319
25/03/19 9:14 AM

Racing Australia is experiencing issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue. Our phone services have either or are now being diverted to backup services. Racing Australia is working with our phone network provider and phone system to provider to minimize the impact and to […]

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