Racing Australia
SystemS Status Updates

 

Racing Australia develops and hosts a diverse range of IT Business Systems and IT Infrastructure for the Thoroughbred Racing Industry across Australia.



This includes:

 

Single National System
StableAssist website
JockeyAssist website
Stud Book website
MyHorseRacing website
Racing Australia website
Racing Jobs website
TOR website
EGRC website

 

Racing Australia maintains and regularly tests robust Systems Recovery (Secondary IT Systems and Infrastructure) as well Business Continuity (Secondary locations for our offices).

Maintaining, enhancing and testing Racing Australia’s Systems Recovery and Business Continuity requires planned (scheduled) outages. 

Additionally from time to time unplanned (unscheduled) outages occur.

Racing Australia’s Service Standard Monthly Reports available provide monthly reporting on the availability of Racing Australia’s IT Systems and IT Infrastructure. 

This Systems Status site is independent of Racing Australia IT Systems and Infrastructure and in the event of a major outage will continue to be updated.

Planned outages

Planned Outages 8 September 2019
30/08/19 4:51 PM

Please be advised that the Single National System (SNS), StableAssist, My Horse Racing Portal, Interactive Form and search function on the Racing Australia Website will be unavailable from 9:30pm to 11:30pm on Sunday 08 September 2019.

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Planned Outages - 4-6 March 2019 Update
5/03/19 10:33 AM

The planned outage of Racing Australia's Single National System (SNS) and StableAssist on Monday the 4th has been successfully completed. The planned outages on Tuesday the 5th, and Wednesday the 6th of March are no longer required.  

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Planned Outages - 4-6 March 2019
27/02/19 2:48 PM

There will be a planned outages of Racing Australia's Single National System (SNS) and StableAssist on Monday the 4th, Tuesday the 5th, and Wednesday the 6th of March starting at 7.00pm and concluding at 12.00am. During this time, the Racing Australia website will still operate only the SNS used by PRAs and Race Clubs and […]

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unplanned outages

Resolved - Unplanned Interruptions to Phones Services 250319
25/03/19 1:10 PM

Issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue have now been resolved. Our main phone services have been diverted off backup services to normal services. Racing Australia is now working with our phone network provider to review the original cause and any implement any learning's. […]

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Update - Unplanned Interruptions to Phones Services 250319
25/03/19 11:24 AM

Racing Australia is continuing experience issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue. Our main phone services continue to be diverted to backup services. Racing Australia Service Centre Email: customerservice@racingaustralia.horse Owners & Breeders Services (Australian Stud Book & Registrar of Racehorses) Email: registration@racingaustralia.horse Licensing - […]

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Unplanned Interruptions to Phones Services 230319 - 250319
25/03/19 9:14 AM

Racing Australia is experiencing issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue. Our phone services have either or are now being diverted to backup services. Racing Australia is working with our phone network provider and phone system to provider to minimize the impact and to […]

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