Racing Australia
SystemS Status Updates

 

Racing Australia develops and hosts a diverse range of IT Business Systems and IT Infrastructure for the Thoroughbred Racing Industry across Australia.



This includes:

 

Single National System
StableAssist website
JockeyAssist website
Stud Book website
MyHorseRacing website
Racing Australia website
Racing Jobs website
TOR website
EGRC website

 

Racing Australia maintains and regularly tests robust Systems Recovery (Secondary IT Systems and Infrastructure) as well Business Continuity (Secondary locations for our offices).

Maintaining, enhancing and testing Racing Australia’s Systems Recovery and Business Continuity requires planned (scheduled) outages. 

Additionally from time to time unplanned (unscheduled) outages occur.

Racing Australia’s Service Standard Monthly Reports available provide monthly reporting on the availability of Racing Australia’s IT Systems and IT Infrastructure. 

This Systems Status site is independent of Racing Australia IT Systems and Infrastructure and in the event of a major outage will continue to be updated.

Planned outages

Planned Outages 11 December 2021
3/12/21 12:19 PM

Due to a scheduled maintenance, between 10:00pm Saturday 11th December and 12:00am Sunday 12th December the following Racing Australia services will be unavailable; www.racingaustralia.horse , www.myhorseracing.horse , www.studbook.org.au and the Single National System (Including StableAssist and RSB).

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Planned Outages 7 February 2021
5/02/21 2:56 PM

Please note: Planned maintenance has been scheduled this coming Sunday the 7th of February between 12am and 2am. Customers will be unable to access Single National System (SNS) or StableAssist portals during this time.

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Planned Outages 27 July 2020
23/07/20 12:09 PM

Please note: Planned maintenance has been rescheduled to Monday the 27th of July between 9pm and 11pm. Users may experience intermittent issues browsing Racing Australia websites during this time.

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Planned Outages 21 December 2019
16/12/19 10:47 AM

Please be advised that the Single National System (SNS), StableAssist, My Horse Racing Portal, Interactive Form and search function on the Racing Australia Website will be unavailable due to maintenance from 9:00pm to 10:00pm on Saturday 21 December 2019.

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Planned Outages 15 December 2019
12/12/19 10:46 AM

Please be advised that the Single National System (SNS), StableAssist, My Horse Racing Portal, Interactive Form and search function on the Racing Australia Website will be unavailable due to maintenance from 9:00pm to 11:00pm on Sunday 15th December 2019.

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Planned Outages 8 September 2019
30/08/19 4:51 PM

Please be advised that the Single National System (SNS), StableAssist, My Horse Racing Portal, Interactive Form and search function on the Racing Australia Website will be unavailable from 9:30pm to 11:30pm on Sunday 08 September 2019.

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Planned Outages - 4-6 March 2019 Update
5/03/19 10:33 AM

The planned outage of Racing Australia's Single National System (SNS) and StableAssist on Monday the 4th has been successfully completed. The planned outages on Tuesday the 5th, and Wednesday the 6th of March are no longer required.  

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Planned Outages - 4-6 March 2019
27/02/19 2:48 PM

There will be a planned outages of Racing Australia's Single National System (SNS) and StableAssist on Monday the 4th, Tuesday the 5th, and Wednesday the 6th of March starting at 7.00pm and concluding at 12.00am. During this time, the Racing Australia website will still operate only the SNS used by PRAs and Race Clubs and […]

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unplanned outages

Network Outage
4/08/21 1:10 PM

Racing Australia's telecommunications provider is currently experiencing a Network Outage impacting Racing Australia and other clients. As a result the Racing Australia website and Single National System are currently unavailable. We are working to resolve the issue as quickly as possible.

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Network Outage
31/08/20 9:22 AM

Racing Australia's telecommunications provider is currently experiencing a Network Outage impacting Racing Australia and other clients. As a result the Racing Australia website and Single National System are currently unavailable. We are working to resolve the issue as quickly as possible.

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Resolved - Unplanned Interruptions to Phones Services 250319
25/03/19 1:10 PM

Issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue have now been resolved. Our main phone services have been diverted off backup services to normal services. Racing Australia is now working with our phone network provider to review the original cause and any implement any learning's. […]

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Update - Unplanned Interruptions to Phones Services 250319
25/03/19 11:24 AM

Racing Australia is continuing experience issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue. Our main phone services continue to be diverted to backup services. Racing Australia Service Centre Email: customerservice@racingaustralia.horse Owners & Breeders Services (Australian Stud Book & Registrar of Racehorses) Email: registration@racingaustralia.horse Licensing - […]

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Unplanned Interruptions to Phones Services 230319 - 250319
25/03/19 9:14 AM

Racing Australia is experiencing issues with incoming phone calls to our Melbourne and Sydney Offices due to a phone network carrier issue. Our phone services have either or are now being diverted to backup services. Racing Australia is working with our phone network provider and phone system to provider to minimize the impact and to […]

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